Privacy policy

01. Who we are

Warden Industries is responsible for the personal information collected through this website. This policy explains how we collect, use, share and protect personal information through wardenindustries.com and wardenindustries.ca, in accordance with the Act respecting the protection of personal information in the private sector, as amended by Law 25, and other applicable privacy laws.

02. Person in charge of the protection of personal information

Our Privacy Officer is responsible for the protection of personal information. You can reach the Privacy Officer at info@wardenindustries.com with the subject line "Privacy".

03. Information we collect

When you email us, we collect the information you choose to provide, such as your name, organization, email address, your project description and any files you attach.

Our hosting provider may automatically process technical data such as IP address and browser type to deliver the website and protect it from abuse. This website does not use analytics or advertising trackers. The only information stored in your browser is your choice in the privacy notice, kept for six months so the notice is not shown on every visit. You can change it at any time with the Cookie preferences link at the bottom of each page.

04. Why we collect it

We use this information only to review and respond to your request, to prepare proposals or quotations, and to communicate with you about your project. We do not sell personal information and we do not use it for unrelated marketing.

05. Consent

By emailing us your information, you consent to the collection and use described in this policy. You may withdraw your consent at any time by writing to us, subject to legal or contractual restrictions.

06. Sharing and service providers

Access to your information is limited to the people who need it to respond to you. We use service providers to operate this website and handle your messages: our website host (GitHub, Inc.) and our email provider. These providers may store information outside your province or country, including in the United States. Before using them, we assess the protection they offer and require that your information be adequately protected.

07. Retention

We keep submissions for as long as needed to respond to your request and manage any resulting business relationship. If no business relationship results, we delete your submission within 24 months of our last exchange, unless the law requires us to keep it longer.

08. Security

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information, including encrypted connections (HTTPS) and restricted access. Please do not send classified or export-controlled information through this website.

09. Your rights

You have the right to access the personal information we hold about you, to request that it be corrected, to withdraw your consent, and, where applicable, to request that it be communicated to you in a structured, commonly used technological format. To exercise these rights, write to info@wardenindustries.com. We will respond within 30 days.

If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information.

10. Confidentiality incidents

If a confidentiality incident involving your personal information presents a risk of serious injury, we will notify you and the competent authorities as required by law.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.